careers

At EMT, we believe that passion, effective people and skill management, efficient teamwork and a great working environment are all vital in continuous innovation and growth. Our dynamic and diverse organisation is constantly on the hunt for talented and capable individuals to join a winning team. We offer a rewarding career path for those with the ability and desire to excel.

If you are an out-of-the-box thinker, ambitious and energetic person with a passion for technology as well as a strong desire to continually push the limits, submit your resumé to work@emtcorp.com.au and join us in our mission to deliver mobile technologies that will change the way people live.

Confidentiality is assured.

Positions Current Available in EMT's Regional Asian Headquarters, Kuala Lumpur, Malaysia

We are expanding our EMT team in Kuala Lumpur, Malaysia to support regional operations and are seeking capable and passionate individuals to join a dynamic organisation for an exciting career in the following positions. Multiple openings are available in each position.

  1. Office Manager
  2. Finance Manager
  3. Business Analyst
  4. Consultants
  5. Software Project Manager
  6. Solution Architect
  7. System Analysts
  8. Research Analysts
  9. Software Developers (Senior/Junior) – 15 Positions (Mobile/Server/Web Development)
  10. Web Designer
  11. Call Centre Manager/Team Lead
  12. Helpdesk Specialist (Level 1) – 15 Positions
  13. Implementation & Technical Support Engineers
  14. Trainer
  15. System Administrator
  16. Executive Assistant

Office Manager

RESPONSIBILITIES

The Office Manager is responsible to;

  • Formulate and implement changes to provide effective and efficient for the entire office work practice to meet corporate objectives.
  • Oversees the whole administration functions, inclusive of office security, PABX telephone system, office equipment & building maintenance, landscape maintenance, office renovations, stationery, printing, and general insurance.
  • Office Safety: Ensure the office is a safe environment to work in at all times, compliance with Fire and Safety regulations, fire prevention & first aid management & training, Health & Safety.
  • Office Maintenance and Upkeep: Ensure all office equipments are in good working order [including Telephone System Management (PABX), and to resolve all problems pertaining to office equipment/suppliers and regulations requirement], the office is kept clean, office security is maintained, oversee Internal Office Move Management, notice board maintenance, signage to office areas.
  • Supplies: Provide procurement assistance for preferred suppliers, establishes supplier benchmarking, negotiate reductions/corporate deals, negotiate and manage office and stationery supplies.
  • Administration: International/Local country courier services, equipment loan service (where applicable), meeting room equipment & furniture management/set up, manage meeting rooms (inc clearing, hospitality, stationary supplies etc), Contractor Management & Negotiations.
  • Responsible to review and develop administrative policies, procedure and system for the efficiency of the operations.
  • Ad hoc internal project work, when required (i.e. renovations, event organization etc).

REQUIREMENTS

  • Candidate must posses at least a Bachelor’s Degree in Business Studies/ Administration/Management, or equivalent with at least 3 years of relevant working experience.
  • Well verse in English and Bahasa Malaysia.
  • Independent, a hands-on individual and resourceful. High degree of initiative.
  • Strong communication skills and a high level of organizational skill.
  • Good knowledge of all Microsoft programs inc word, excel, p/point, e-mail, etc.
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Finance Manager

RESPONSIBILITIES

The Finance Manager is responsible to;

  • Basic day-to-day accounting functions, cash flow forecast and analysis, petty cash, prepare income statement, balance sheet, schedules;
  • Responsible for all the company accounting functions including accounting, finance, budgeting, cash flow projection, financial reports, tax, audit, internal control systems and cost analysis.
  • Prepare and analyze financial reports to advise the Management on the current and projected company financial position.
  • Year-end closing of accounts in preparation for audit;
  • Assist Group COO in budget preparation, revenue reporting, forecasts & projections, and any other ad-hoc duties as may be assigned;
  • Ensure accounting record and systems are in compliance with company's policies, procedures and approved accounting standards
  • Maintain effective liaison with external parties such as auditors, tax agents, bankers and other relevant authorities, also with suppliers, vendors and clients;
  • Prepare month-end P&L analysis on actual vs forecast, explaining reasons for budget variances and trends analysis
  • Partner with business units to plan and manage within the approved Operating Expense (OPEX) and headcount budget
  • Proactively challenge existing processes and to identify opportunities for business process improvement
  • Responsible for the accurate and timely preparation of statutory and financial accounts in compliance with the approved accounting standards and Inland Revenue Board guidelines
  • Responsible for the preparation of management report to enable close monitoring of budgeted expenses, as well as costing
  • To manage treasury and cash flow of the operation to ensure efficient utilisation of fund and containment of forex risk
  • Manage the budgetary process and to comply with all reporting requirements on the forecasting process.

REQUIREMENTS

  • Possess a Bachelor’s degree in Finance, Accounting or equivalent. A member of MIA.
  • Minimum of 5 years relevant hands-on accounting experience.
  • Experience in public listing will be an added advantage.
  • Overseeing the Group’s accounting requirements by maintaining a set of complete and accurate accounting records.
  • Possess relevant knowledge and hands-on experience in handling accounts, management report, cash flow, budget, profit forecast, sales report, costing, credit control, tax matter, etc.
  • Conversant with Accounting Standards and Regulations, and other related legislation.
  • Strong analytical, problem solving skills and business acumen.
  • Strong interpersonal, communication and presentation skills
  • A team player, able to interact with people at all level.
  • Highly committed person with leadership quality
  • Possess a high level of integrity, meticulous, and able to work independently.
  • Excellent computer skills in Microsoft Office applications.
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Business Analyst

RESPONSIBILITIES

The Business Analyst is required to ;

  • Review, analyse and create detailed documentation of business processes, user needs and work flow designs.
  • Co-ordinate, manage and update solution team on technical support team priorities; manage changes or conflicts through agreed processes with the technical support team
  • Work with the technical team to translate the business requirements into technical specifications
  • Evaluate responses to business process reviews/quality assurance findings to determine reasonableness of proposed corrective actions. Diligently follow-up on the corrective or preventive actions.

REQUIREMENTS

  • Candidate must possess at least a Bachelor's Degree in Business IT or equivalent.
  • Business analyst with 3+ years experience in analyzing business requirements and translating these to service specifications and solution definitions.
  • Strong communication skills with solid understanding of business and IT process flow.
  • Good command of English and Bahasa Malaysia
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Consultants

RESPONSIBILITIES

The Consultants is required to ;

  • Managing the project lifecycle, including requirement gathering, application build, test and deploy activities to ensure that the projects are delivered according to client requirements
  • Responsible for engaging with client to gather client requirements and track the requirements to ensure compliance.
  • Responsible for investigating client environment and designing a technical solution that meets client requirements.
  • Manage the post-deployment support activities to ensure high client satisfaction
  • Work closely with Technical and Product Development Teams to continually improve base product
  • Communicate with management on the project status and risks that impact scope, cost and time

REQUIREMENTS

  • Candidate must possess at least a Diploma or Bachelor's Degree in Computer Science/Computer Engineering/Information Technology or equivalent.
  • Software consultant with at least 5 years experience in analyzing business requirements and translating these to service specifications and solution definitions. Fresh graduates with excellent academic results are encouraged to apply.
  • Good organization skills with the ability to manage multiple tasks and prioritize accordingly
  • Ability to communicate effectively and efficiently with supervisor and other teams
  • Strong communication skills with solid understanding of business and IT process flow.
  • Excellent problem solving skills. Able to remain calm and composed in stressful situations and think out of the box to address client issues.
  • Ability to mentor or instruct co-workers in a professional manner
  • Ability to work productively in a team and independently as required
  • Good presentation skills are a plus.
  • Good command of English and Bahasa Malaysia
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Software Project Manager

RESPONSIBILITIES

The Software Project Manager is required to ;

  • To manage and be responsible for the delivery of software development projects end-to-end.
  • To be able to create and execute a project plan, gather and understand project requirements, produce technical designs, supervise software development, plan and conduct system testings, implement the software solution and manage production support.
  • To manage the development team and ensure that work is delivered on-time, on-budget, with quality and in an efficient manner.
  • To plan and manage the development tools and processes, with a focus on continuous improvements.

REQUIREMENTS

  • Degree in Computer Science/ Information Technology or related discipline.
  • At least 5 years of SDLC and software project team management experience.
  • Must have design, development, testing and implementation working experience.
  • Must have experience with Java development and architecture.
  • Experience with mobile application development, client-server and web-based architecture, software performance benchmark and optimization and software security is desirable.
  • Excellent problem solving skills, with drive to measure and improve existing processes and procedures.
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Solution Architect

RESPONSIBILITIES

The Solution Architect is required to ;

  • To gather and analyse requirements to come up with suitable solution architecture.
  • To produce the necessary design and quality control documents regarding the architecture.
  • To break down the solution architecture into modular design for development and testing activities.
  • To guide and mentor the development team on the software design and development.
  • To work on solution architecture for business development activities.

REQUIREMENTS

  • Degree in Computer Science/ Information Technology or related discipline.
  • At least 5 years of software programming and design experience, with strong skills in Java development and architecture.
  • Must have design, development, testing and implementation working experience.
  • Experience with mobile application development, client-server and web-based architecture, software performance benchmark and optimization and software security is desirable.
  • Ability to communicate effectively and efficiently with supervisor and other teams.
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System Analysts

RESPONSIBILITIES

The System Analysts is required to ;

  • Present and demonstrate product capabilities and systems solutions to customers as well as conduct evaluation and implementation of solutions.
  • Develop application portfolio strategy, roadmap plans and interface with the business and architects to align.
  • Provide consultancy for the portfolio programme and individual projects, with particular input on integration workflow, information management, and architecture aspects.
  • Analyze user requirements, procedures and problems to automate or improve existing systems and review computer system capabilities, workflow and scheduling limitations
  • Define user functional requirements and technical specifications for functional customization, conversions or interfaces

REQUIREMENTS

  • At least 5 to 8 years of programming experience, with strong skills in Java programming
  • Mature, independent and able to manage priorities in a dynamic, multi-project environment to deliver quality results under tight schedules
  • Ability to work well in a team, work independently and be self-starter
  • Ability to communicate effectively and efficiently with supervisor and other teams
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Research Analysts

RESPONSIBILITIES

The System Analysts is required to ;

  • To conduct theoretical and practical research and experiments in relevant applied technologies in the areas of mobile applications, web technology and application security.
  • To prepare white papers on such technologies and its practical applications.
  • To keep up-to-date on our technology field as well as competitors’ and competitive technology and researches.
  • To prepare research reports and communicate analysis with various parties within and outside of the organization.
  • To transfer relevant applied research and technology to development teams.

REQUIREMENTS

  • Relevant technology research experience would be an advantage.
  • Self-motivated with a positive can-do attitude.
  • Desire and ability to learn new skills and technology quickly.
  • Ability to communicate effectively and efficiently with supervisor and other teams.
  • Creative, organized, detail-oriented and a team player.
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Software Developers (Senior/Junior)

RESPONSIBILITIES

The Software Developers is required to ;

  • To conduct requirement analysis, design, build, test, deployment and support of the assigned product
  • To develop, document and adhere to configuration management standards and procedures
  • To troubleshoot product issues in development, test and production
  • To proactively identify and escalate risks/issues and provides suggestions on how to resolve them
  • To provides status updates to supervisor, indicating clearly the progress of the team

REQUIREMENTS

  • Candidate must possess at least a Diploma or Bachelor's Degree in Computer Science/Information Technology or equivalent.
  • At least 2 years of programming experience, with strong skills in Java programming (J2ME, J2EE, Ajax, PHP, JSP, and JSF)
  • Mature, independent and able to manage priorities in a dynamic, multi-project environment to deliver quality results under tight schedules
  • Fresh graduates are encouraged to apply.
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Web Designer

RESPONSIBILITIES

The Web Designer is required to ;

  • Able to design, maintain and updates website.
  • Develop web layout, animation and graphical images.
  • Design overall web layout design & content management flow of website.
  • Must be creative, organized, detail-oriented and able to multi task.
  • Contribute conceptual ideas independently from time to time.

REQUIREMENTS

  • Applicants must possess at least a Diploma in Multimedia/Design or other related field.
  • Well versed in Photoshop, Illustrator, Dreamweaver, Flash & HTML/CSS, JavaScript, Actionscript and ASP knowledge will be an added advantage.
  • Good knowledge and sense in art and design standard web programming skills is required.
  • Self motivated with an excellent sense of creativity and a positive attitude.
  • Willing to work long hours to meet project dateline.
  • A web designer with minimum 1 year of experience in digital media or website design is preferred. Fresh graduates are encouraged to apply.
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Call Centre Manager/Team Lead

RESPONSIBILITIES

The Call Centre Manager or Team Lead is required to ;

  • Ensure that any open cases or issues are addressed proactively or within the set target time frame thru excellent closely follow up
  • To monitor calls according to the agreed guidelines and act as a coach to a team of agents, assessing the quality of the interaction, focusing on accuracy of information on products, process, procedures and customer service skills.
  • To analyse team’s daily and weekly performance, analyse root causes to develop corrective actions that will improve performance and motivate individuals / team to achieve service delivery targets.
  • To provide feedback, coaching and mentoring to agents that escalate calls to ensure that staff has the skills and knowledge to handle the maximum number of calls without escalation.

REQUIREMENTS

  • Advance Diploma/Diploma holders in Computer Science/IT related discipline with a minimum of 5 years working experience in providing direct support to end-users either in customer service/field engineering or corporate help desk are also encouraged to apply
  • Possess excellent communication skills and the ability to work with diverse range of people with varying levels of technical understanding and ability in international environment
  • Ability to setup the Contact Centre infrastructure according to the business requirement.
  • Evidence of effective staff management and ability to develop an environment that foster good teamwork
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Helpdesk Specialist

RESPONSIBILITIES

The Helpdesk Specialist is required to ;

  • provides 1st and 2nd level Service Desk incident management and case handling through to successful resolution on in-scope products, services and processes for supported customer
  • apply solutions to those problems through phone support customers
  • providing technical/non-technical screening of calls
  • recognizes and takes action when escalation and de-escalation is required for critical and urgent cases and follow designated customer procedures
  • train users according to technical release and security standards

REQUIREMENTS

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
  • Must have at least 1-2 years working experience in technical support industry.
  • Good communication and interpersonal skills.
  • Ability to listen to customer issue’s and respond accurately
  • Able to work rotating shifts including 24X7
  • Understanding and patient in nature to be able to handle difficult customers
  • Must be a team player
  • The candidate will be part of the global helpdesk team (level 1 & 2); responsible for providing technical support over phone, email and remote support to customers. The technical problems are related to PC hardware, software and network in Windows platform.
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Implementation & Technical Support Engineers

RESPONSIBILITIES

The Implementation and Technical Support Engineers is required to ;

  • Perform implementation activities such as application and hardware customization, testing, deploying and post-support of proprietary software
  • Troubleshooting technical problems, tracking and documenting resolution and/or escalating problem to appropriate resources.
  • Prepare for technical specification, product descriptions, operation manual, test procedures and test reports, etc.
  • Provide advice, training and technical support to existing clients.

REQUIREMENTS

  • Candidate must possess at least a Diploma or Bachelor's Degree in Computer Science/Computer Engineering/Information Technology or equivalent.
  • At least 2 years experience in system administration and technical support. Fresh graduates are encouraged to apply.
  • Experience on UNIX (SUSE), Windows administration and mobile technologies would be an advantage.
  • Experience with network security, networking concepts, standards and knowledge of infrastructure setup.
  • Excellent problem solving skills, with drive to measure and improve existing processes and procedures
  • Ability to mentor or instruct co-workers in a professional manner
  • Ability to work productively in a team and independently as required
  • Must have own transport and willing to travel for work
  • Well verse in English and Bahasa Malaysia
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Trainer

RESPONSIBILITIES

The Trainer is required to ;

  • Gain deep familiarity and understanding of the product to ensure quick turnaround on any client enquiry
  • Design effective training material and other documents, such as handouts, manuals and exercises, to train clients on how to use the product
  • Conduct nationwide classroom-style training for client
  • Conduct internal training to Contact Centre and field support staff on how to effectively use the Knowledge Base system
  • Conduct internal training to field support staff on how to conduct standard on-site training to the client
  • Manage the internal Knowledge Base to ensure that all frequently asked questions and resolutions are added

REQUIREMENTS

  • Candidate must possess at least a Diploma or Bachelor's Degree in Computer Science/Computer Engineering/Information Technology or equivalent.
  • Must have at least 1-2 years of working experience in the technical training and development.
  • Confident, self-motivated and able to work under pressure
  • Diplomatic and tactful, able to adapt to different training styles and environments
  • Excellent communication and interpersonal skills.
  • Excellent presentation skills.
  • Able to effectively use Microsoft Office (Word, Powerpoint) to create training material.
  • Ability to work productively in a team and independently as required
  • Must have own transport and willing to travel for work
  • Good command of English and Bahasa Malaysia
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System Administrator

RESPONSIBILITIES

The System Administrator is required to ;

  • Responsible for system reliability and data integrity of the file server and mail server
  • Responsible for planning and executing system backups/restores, patching and upgrades.
  • Work with the various Application Development and Support teams to design and implement new services and product, providing input on architecture, sizing and fault tolerance
  • Recommends and directs changes to improve the IT infrastructure and procedures to meet the growing and changing requirements of the organization.
  • To continuously monitor the organization’s IT infrastructure and systems and act proactively to resolve any risks or potential issues.
  • Installation, configuration and troubleshooting of PCs, laptops and etc. This includes new hardware and software installation, network configuration and office application;
  • Troubleshoot any problems with server, network, web services, mail services, firewall policies and anti-spam.
  • Ensure all hardware are running at optimum level, and all services are up and running to ensure no service interruption.

REQUIREMENTS

  • Candidate must possess at least a Diploma or Bachelor's Degree in Computer Science/Computer Engineering/Information Technology or equivalent.
  • At least 2 years of System Administration experience
  • Experience with network security, networking concepts, standards and knowledge of infrastructure setup.
  • Excellent problem solving skills, with drive to measure and improve existing processes and procedures.
  • Fresh graduates are encouraged to apply.
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Executive Assistant

RESPONSIBILITIES

The Executive Assistant is required to ;

  • Responsible for efficient day-to-day management of the Chairman schedules and itineraries
  • Handle administrative tasks for Chairman office (e.g. typing, record keeping, filing, photocopying, ordering of stationeries)
  • Manage the synchronization of executives' diaries, and follow through on all matters requiring further action
  • Handle all aspects of business travel related activities and relevant arrangements for the Chairman's office
  • Prepare high quality presentation materials
  • Provide written and verbal communications to the highest professional standards on behalf of the management team
  • Manage day-to-day operational matters requiring Chairman's inputs and approval
  • Able to write professional business letter in Bahasa Malaysia and English

REQUIREMENTS

  • Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree in Secretarial or equivalent.
  • Required language(s): English, Bahasa Malaysia
  • At least 2 year(s) of working experience reporting to senior management is required for this position.
  • Applicants must be willing to work in Plaza Mont Kiara.
  • Applicants should be Malaysian citizens or hold relevant residence status.
  • Preferably senior executives specializing in Clerical/General Administration or equivalent.
  • Full-Time positions available.
  • High level of computer literacy in Microsoft Office and use of the Internet.
  • Detailed oriented and excellent verbal and written communication skills – good listening and speaking skills a must.
  • Flexible in nature, independent, driven to get the job done and proactive in identifying and highlighting urgent issues.
  • Possess good contacts and is resourceful in quickly making arrangements for the Chairman’s needs (e.g. travel bookings, event venue bookings).
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Please submit your resumé via email to work@emtcorp.com.au with daytime contact details so that we may reach you if there is a potential fit with EMT.